When you interact with our services and website such as browsing our website, booking a hotel room and etc. we collect information about you. This may include contact information and preferences; information about your use of our services; conversations you have when you call our reservation and customer service and information about the devices you use to interact with us. We collect information when you visit our website; book a room online, via email or on the phone; access hotel internet; leave comments on the website; use social media login functionality; use our restaurant and coffee shop; post reviews of your stay; complete our customer survey and enter promotion codes.
When you reserve a room to stay with us, we will process your information to administer that stay. We may use your information to analyze occupancy rates of our hotels and send you details of special offers or other information about our hotels. Also, we are required by law to keep records of who is in our hotels in case there is an emergency, so we can make sure you are safe. We may receive information from cookies and other technologies that are on your device or browser.
We have secure systems and processes in place to ensure the personal information you provide us is kept safe. We will retain your information for as long as necessary for the uses set out in this Policy. We may use your information such as the preferences that you have when you stay with us to improve our services.
From time to time we may changes the privacy policy and by using our website, you consent to our privacy policy and agree to its terms and conditions. If you have any questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@everspring-hotel.com